E-Mail: [email protected]
We are at your disposal from monday – saturday 10:00 – 20:00
FREQUENTLY ASKED QUESTIONS
Here you will find all the answers to the frequently asked questions. If your question is not answered, please contact us during our service hours.
You will receive an e-mail with the order details directly after your order. Your order will be shipped to you within 1-2 working days. Then, once your order has been handed over to the shipping service, you will receive a shipping confirmation by e-mail.
Subsequent changes of address are unfortunately not possible.
Unfortunately, it is not possible to make subsequent changes to your order. If you place an order the same time, it will not be delivered in one delivery.
If a delivery is not complete or you have reached a defect, please contact our customer service to resolve the issue. You can reach us Mon-Fri. 09:00 – 18:00 or send an e-mail to [email protected]
You can choose from different payment options, such as Paypal, credit card, instant bank transfer, direct debit or invoice.
You will receive your invoice conveniently by e-mail after your shipment has left our warehouse.